De-Escalate: How to Calm an Angry Person in 90 Seconds or Less

George Wright III interviews Doug Noll, a former trial lawyer who left the courtroom behind to pursue peacemaking and emotional intelligence. Doug shares how his background in law and philosophy led him to question the traditional approaches to conflict—and ultimately devote his life to helping people manage emotions and resolve disputes through empathy and neuroscience. They discuss how skills like affect labeling and emotional awareness can transform leadership, foster trust, and create emotionally safe environments at home and at work. Doug also offers tangible practices for mastering emotional competence and shares tools to apply immediately.